Citizens Advice
The Citizens Advice Bureau aims to provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities as a member of society.
They have a branch in the centre of Gateshead so you can visit and get help face to face.
Call 0344 2451288 or email their Adviceline to get help, find the information you need on the online advice hub or drop in to talk things through.